Privacy Policy

When you use Fiudo, we may collect information such as:

• •Your name
• •Email address
• •Phone number
• •Delivery address
• •Order and purchase information
• •Information you provide when contacting us
• •Information submitted through a book request
• •Information provided when applying for the Campus Ambassador Programme
• •Basic website and device information where applicable

We do not collect or store your complete payment card details. Payments are processed through our designated payment providers.

We may use your information to:

• •Process and fulfil your orders
• •Arrange delivery of your purchases
• •Communicate with you about your orders
• •Respond to your questions and enquiries
• •Process book requests
• •Manage the Campus Ambassador Programme
• •Improve our website, products and services
• •Prevent fraud, misuse or unauthorised activity
• •Comply with applicable legal and regulatory requirements

We do not sell your personal information.

Where necessary, we may share relevant information with trusted service providers who help us operate Fiudo, including:

• •Payment processors
• •Delivery and logistics providers
• •Website and technology providers
• •Other service providers necessary to fulfil your order or provide our services

We only share information reasonably necessary for the relevant purpose.

Payments made through the Fiudo website may be processed by third-party payment providers.

Fiudo does not directly store your complete debit or credit card details. Payment information is handled according to the applicable provider’s security and privacy practices.

The Fiudo website may use cookies and similar technologies to improve your browsing experience, support website functions and understand how visitors use the website.

You may manage or disable cookies through your browser settings. Some features of the website may not function properly if certain cookies are disabled.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records, resolve disputes and comply with applicable legal or regulatory requirements.

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• •Request access to personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your information where applicable
• •Object to or restrict certain processing
• •Withdraw consent where processing is based on consent
• •Request information about how your personal information is processed

To exercise an applicable right, please contact us using the details below.

Fiudo is not specifically directed at children. We do not knowingly collect personal information from children where such collection is not permitted by applicable law.

The Fiudo website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or how Fiudo handles your personal information, please contact us:

• Email: fiudo.bookstore@gmail.com
• Phone / WhatsApp: 0913 821 2082
• Website: fiudo.com.ng